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Making Customers Comfortable Online While Taking Bold Chances Offline
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Making Customers Comfortable Online While Taking Bold Chances Offline

Many small contract research organizations (CROs) don’t have a full time marketing person. But they might want one after they listen to this podcast.

Olga Torres is the Director of Marketing at Averica Discovery. She started out as a Sales and Marketing Director, spending about 20% of her time doing marketing. That worked out so well, marketing is now her full time gig.

We had a nice conversation about how she translated what she used to do as a sales person to how she presents her company online as a marketer. She is very analytical but not afraid to experiment as long as she learns from the data.

Cue Buzzfeed: And what she learned next will shock you!

I promise. You won’t be disappointed when you hear the whole story.

Olga told me all about:

  • How marketing is changing for CROs

  • Translating an in person conversation into an online one

  • Finding the pivot point from online to human interactions

  • What tools she relies on to be successful

  • The boldest marketing experiment I’ve ever seen from a life science company

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Music by stefsax / CC BY 2.5

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