Using the Voice of Customer to Design Consumer-Centric Diagnostics
cclifescience.substack.com
Listen now | Julie Garlikov is Chief Commercial officer at Sherlock Biosciences where they are developing over-the-counter diagnostics to put answers in the hands of consumers and empower them to make better health decisions. Sherlock is developing two platforms - a disposable test and a reusable reader for home diagnostics. You can listen to the podcast for some details on the science. Let’s focus here on VOC in design.
Using the Voice of Customer to Design Consumer-Centric Diagnostics
Using the Voice of Customer to Design…
Using the Voice of Customer to Design Consumer-Centric Diagnostics
Listen now | Julie Garlikov is Chief Commercial officer at Sherlock Biosciences where they are developing over-the-counter diagnostics to put answers in the hands of consumers and empower them to make better health decisions. Sherlock is developing two platforms - a disposable test and a reusable reader for home diagnostics. You can listen to the podcast for some details on the science. Let’s focus here on VOC in design.